RIGHT OF WITHDRAWAL
You have the right to revoke this contract within fourteen days without giving any reason. The revocation period is 14 (fourteen) days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.
To apply your right of withdrawal, you must inform us with a clear declaration
by e.g. a letter sent by post, fax or e-mail of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but it is not mandatory.
To comply with the revocation period, it is sufficient that you send the notification of the right of revocation before the expiry of the revocation period.
Consequences of revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than within 14 (fourteen) days from the day on which we received the notification of your revocation of this contract.
For this repayment, we will use the same method of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case you will be charged with any fees because of this repayment.
We may refuse repayment until we have received the goods back or until you have provided a proof that you already returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case not later than within 14 days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
Please note that you shall bear the direct costs of returning the goods (delivery costs).
You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.
Click on the button to download the template withdrawal form