SHIPPING
Minimum order value
CO2 neutral shipping
SECLARI takes responsibility for our planet very seriously - that's why we only offer worldwide climate-friendly shipping. We cover the required amount to compensate our CO2 emissions. We charge the costs for packaging and shipping (shipping costs share) separately if your order does not qualify for free shipping. All orders are delivered via a shipping service provider directly to the address provided by the customer in the order process. We only deliver by mail order, a pick-up isn't possible. All shipping costs include local taxes.
Taxes & fees
Plastic-free Packaging
We don't use any plastic packaging in order to avoid environmental pollution. You can dispose of the complete product and shipping packaging within the paper waste, because we only use biodegradable material and colors for our packaging. Even the delivery note bag can be recycled, isn't that great?
Shipping fees within Germany:
| Order amount | shipping costs |
| 20,00 - 29,99€ | 3,90€ |
| over 30,00€ | free |
Climate neutral and including tracking.
Shipping fees within the EU:
+++Before you place an order, please check if we deliver to your country+++
The minimum order amount for EU orders is 30,00 Euro (€)
| Order amount | Shipping Costs |
| 30,00 - 59,99€ | 9,90€ |
| over 60,00€ | free |
2 - 7 working days within Europe
including tracking
Shipping fees worldwide*:
+++Before you place an order, please check if we deliver to your country+++
The minimum order amount for international orders is 30,00 US$
| Order amount | Shipping Costs |
| US$ 30.00 - 99.99 |
US$ 19.90 |
| over US$ 100.00 |
free |
5 - 10 working days worldwide
including tracking
Delivery period
COVID-19 pandemic information
Due to the COVID-19 pandemic there may be delays in shipping. We ask for your understanding and apologize that we cannot offer our service as usual. We will keep you up to date. International and local items may be subject to delays due to the COVID-19 pandemic. These may be caused by changes in transport procedures (e.g. border controls), changes in international transport (e.g. cancellation of previously used flight connections) and/or changes in delivery procedures in the destination country (e.g. quarantine or other protective measures).
In general the delivery date for products depends on the information on the product detail pages. As far as no deadline or date for delivery is indicated or otherwise agreed upon, the delivery time of the goods is
5 - 10 working days for international deliveries
With "working days" the days Monday to Friday are meant, Saturday is not a busines day in every country. The delivery period begins after we received your payment or at the latest, when we inform you by e-mail about the dispatch of your order.
*We don't ship to the following countries:
If you want to know if we ship to your country search for the name of your country in the list below and if you have found it, it means that we cannot accept your order because we do not ship to your country. If you have more questions, please contact our customer service.
| A | B |
| Afghanistan | Bahamas |
| Åland Islands | Bangladesh |
| Albania | Barbados |
| Algeria | Belize |
| American Virgin Islands | Benin |
| Andorra | Bermuda |
| Angola | Bhutan |
| Anguilla | Bolivia |
| Antigua & Barbuda | Bonaire |
| Argentinia | Bosnia and Herzegovina |
| Armenia | Botswana |
| Aruba | Bouvet Island |
| Azerbaijan | Brazil |
| British Indian Ocean Territory | |
| C | British Virgin Islands |
| Caribbean Netherlands | Brunei Darussalam |
| Cambodia | Burkina Faso |
| Cameroon | Burundi |
| Cayman Islands | |
| Cap Verde | D |
| Central African Republic | Democratic Republic of Congo |
| Chad | Dominica |
| Chile | Dominican Republic |
| China | Dschibuti |
| Christmas Island | |
| Cocos (Keeling) Islands | E |
| Columbia | Egypt |
| Comoros | El Salvador |
| Congo Republic | Equador |
| Cook Islands | Equatorial Guinea |
| Cote d'Ivoire | Eritrea |
| Costa Rica | Ethiopia |
| Curaçao | |
| Cuba | F |
| Cyprus | Falkland Islands |
| Faroe Islands | |
| G | Fiji |
| Gabon | French Guiana |
| Gambia | French Polynesia |
| Georgia | French Southern Territories |
| Ghana | |
| Grenada | H |
| Greenland | Haiti |
| Guadeloupe | Heard & McDonald Islands |
| Guam | Honduras |
| Guatemala | Hong Kong SAR |
| Guinea Bisseau | |
| Guinea Republic | I |
| Guernsey | India |
| Guyana | Indonesia |
| Iraq | |
| J | Iran |
| Jamaika | Isle of man |
| Japan | |
| Jordan | K |
| Kazakhstan | |
| L | Kenia |
| Laos | Kiribati |
| Lesotho | Kongo |
| Lebanon | Korea |
| Liberia | Kuwait |
| Libya | Kyrgyzstan |
| M | N |
| Macao SAR | Namibia |
| Madagaskar | Nauru |
| Malawi | Nepal |
| Malaysia | Netherlands Antilles |
| Maledives | New Caledonia |
| Mali | New Zealand |
| Malta | Nevis |
| Marocco | Nicaragua |
| Marshall Islands | Niger |
| Martinique | Nigeria |
| Mauritania | Niue |
| Mauritius | Norfolk Island |
| Mayotte | North Korea |
| Micronesia | |
| Mongolia | O |
| Montserrat | Oman |
| Mozambique | |
| Myanmar | P |
| Pakistan | |
| Q | Palau |
| Qatar | Palestinian Territories |
| Panama | |
| R | Papua New Guinea |
| Réunion | Paraguay |
| Ruanda | Peru |
| Philippines | |
| S | Puerto Rico |
| Saipan | Pitcairn Islands |
| San Marino | |
| Samoa | T |
| São Tomé & Príncipe | Tajikistan |
| Saudi Arabia | Tahiti |
| Senegal | Tanzania |
| Seychelles | Thailand |
| Sierra Leone | Timor-Leste |
| Simbabwe | Togo |
| Somalia | Tokelau |
| Somaliland | Tonga |
| Sint Maarten | Trinidad & Tobago |
| Solomon Islands | Tunesia |
| South Korea | Turkmenistan |
| South Africa | Turks & Caicos Islands |
| Southern Sudan | Tuvalu |
| St. Barthélemy | |
| St. Eustatius | U |
| St. Helena | Uganda |
| St. Kitts & Nevis | U.S. Outlying Islands |
| St. Lucia | Uruguay |
| St. Maarten | Uzbekistan |
| St. Martin | |
| St. Pierre & Miquelon | V |
| St. Vincent & Grenadines | Vanuatu |
| Sudan | Venezuela |
| Suriname | Vietnam |
| Swasiland | |
| Svalbard & Jan Mayen | W |
| Syriah | Wallis & Futuna |
| Z | Y |
| Zambia | Yemen |
SHIPPING FAQ
Delivery bill & invoice
You will receive an order confirmation by e-mail after your purchase, including order amount and taxes (if charged). Please note, that you won't receive a separate PDF invoice. The delivery note will be inside the package.
Is it possible to pick up my order?
It's not possible to pick up the goods yourself.
Is a delivery to a packing station possible?
We don't offer deliveries to packing stations.
Can I send my order as a gift to another person?
Yes, we offer delivery to third parties - but because we take data protection very seriously, it is necessary for you to ensure the following: If you place an order and if you would like to send it as a gift to another person, you must first obtain that person's consent that his/her data (name, address etc.) be passed on to us and stored by us. You should also inform the recipient in advance, because otherwise he/she may not accept the package because he/she doesn't know about it. In this case the package would be returned to us.
Are there shipping costs for gift cards?
Our digital gift cards will be sent by e-mail, so you won't be charged for shipping fees, if you only buy a gift card.
Why do I have to pay shipping costs even though my shopping cart value has reached the required amount for free shipping?
Example shopping cart:
1x Product 01 - 14,99€
1x voucher - 50,00€
Shopping cart value = 64,99€
Example shipping to Germany
You are still missing 15,01€ for free shipping to Germany, because you only receive free shipping above 30€ shopping cart value (without gift vouchers). Since vouchers are sent by e-mail, they are not included in the calculation of shipping costs and must therefore be deducted from the order value. This means you need to add more products worth at least 15,01€ to your cart to receive free shipping to Germany.
Example shipping within Europe
You are still missing 45,01€ for free shipping within the EU, because you only receive free shipping from 60€ shopping cart value (without gift vouchers). Since vouchers are sent by e-mail, they are not included in the calculation of shipping costs and must therefore be deducted from the order value. This means you need to add more products worth at least 45,01€ to your cart to receive free shipping within Europe.
Example for international shipping
You are still missing $85.01 for free international shipping, as you will only receive free shipping on items with a cart value of US$ 100 or more (without gift cards). Since gift cards are sent by e-mail, they are not included in the calculation of shipping costs and must therefore be deducted from the order value. This means you need to add at least US$ 85.01 worth of additional products to your cart to receive free worldwide shipping.
